Contact

You can also reach us directly at: support@cloudclo.dk

FREQUENTLY ASKED QUESTIONS

How do I find the right size?

Size guides are available on all product pages to help you find your perfect fit. We advise grabbing a measuring tape and comparing your own measurements with the ones listed in the size guide. Our bottoms fit true to size. If you’re between sizes on tops, we suggest sizing up for a more relaxed fit.

Do you ship to my country?

We deliver to many addresses across Europe, Asia, Great Britain, America and Australia, with free shipping on orders above €85. CloudClo orders are shipped via trusted couriers like GLS, Postnord and UPS. For further information please refer to our Shipping Policy page.

How long will my order take to arrive?

Delivery within Denmark usually takes 1–4 business days. International deliveries may take longer, depending on the destination. Please note that delivery times may vary depending on product availability and external factors. For further information please refer to our Shipping Policy page.

Garment Care?

Our garments are machine wash-friendly. We recommend washing on a cold gentle cycle with similar colors. We also recommend air drying to keep the fit and fabric looking fresh & new. Do not bleach, do not tumble, heat or sun dry your garments.

What is our refund policy?

We are happy to offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return. For further information please refer to our Refund Policy page.

For more information, please read our full Policies below